EdgeX Learning ("EdgeX", "we", "us", "our") is committed to protecting the privacy of visitors to our website www.edgexlearning.com (the "Website") and users of our training programs (the "Services"). This Privacy Policy explains what personal data we collect, how we use it, and the choices you have.

By using the Website or enrolling in any course, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information you provide directly:

• Name, email address, phone number, and city/location when you fill an enquiry form, download a brochure, or book a demo/counselling call
• Billing details and payment information when you enroll in a course (payments are processed securely via our third-party payment gateway; we do not store full card numbers)
• Employment/educational background, when shared during counselling or enrollment
• Any information you submit through support tickets, chat, or email correspondence

1.2 Information collected automatically:

• IP address, browser type, device information, and pages visited on the Website
• Cookies and similar tracking technologies (see Section 6)
• Data from advertising platforms (e.g., Meta/Facebook Ads, Google Ads) when you interact with our campaigns

1.3 Information from third parties:

• If you sign up via a partner platform or referral, we may receive your contact details from that source with your consent

2. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide course counselling
• Process enrollments, payments, and issue invoices/receipts
• Deliver course content, schedules, and certificates
• Send you course-related communications (batch schedules, reminders, study material)
• Send marketing communications about new courses or offers (you may opt out at any time)
• Improve our Website, course content, and marketing effectiveness through analytics
• Comply with legal, tax, and regulatory obligations
• Prevent fraud and ensure the security of our platform

3. Legal Basis for Processing

We process your personal data on the basis of: your consent (e.g., for marketing communications), performance of a contract (e.g., when you enroll in a course), and our legitimate business interests (e.g., improving our Services), consistent with the Indian Digital Personal Data Protection Act, 2023 and other applicable data protection laws.

4. Sharing of Information

We do not sell your personal data. We may share your information with:

• Trainers and delivery partners, solely to facilitate course delivery
• Payment gateway providers, to process transactions securely
• Certification bodies (e.g., PMI), where required to register you for third-party certification exams
• Marketing and analytics platforms (e.g., Meta, Google), for advertising and campaign performance measurement, in accordance with their own privacy policies
• Service providers such as CRM, LMS, email/SMS, and customer support tools that process data on our behalf under confidentiality obligations
• Law enforcement or regulators, where required by law

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements, or until you request deletion (subject to Section 8).

6. Cookies

Our Website uses cookies and similar technologies to remember your preferences, understand how visitors use the Website, and support advertising campaigns. You can control or disable cookies through your browser settings; however, some features of the Website may not function properly without them.

7. Data Security

We implement reasonable technical and organizational measures, including encryption of payment data, access controls, and secure hosting, to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to our legal/contractual retention requirements
• Withdraw consent for marketing communications at any time (via the unsubscribe link in emails or by contacting us)
• Lodge a complaint with the relevant data protection authority

To exercise these rights, contact us at support@edgexlearning.com.

9. Children's Privacy

Our Services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children under 18 without parental/guardian consent. If you believe a minor has provided us data without such consent, please contact us to have it removed.

10. Third-Party Links

The Website may contain links to third-party websites (e.g., certification bodies, payment gateways, social media). We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Significant changes will be communicated via email or Website notice.

12. Contact Us

For any questions or requests regarding this Privacy Policy, please contact:

• Email: support@edgexlearning.com
• Phone: +91- 8884641166
• Address: EdgeX Learning, 3rd Floor,334, 27th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102